Privacy Policy

We collect information you provide directly — such as your name, email address, phone number, vehicle details, and service location — when you register or book a service. We also collect usage data automatically, including device type, browser, IP address, and pages visited.

Your information is used to process bookings, match you with nearby certified mechanics, send service confirmations and updates, improve our platform, and provide customer support. We may also use aggregated, anonymized data for analytics and product development.

We share your booking details (name, address, vehicle info) with the mechanic assigned to your job — only what they need to complete the service. We do not sell your personal data. We may share data with trusted service providers (payment processors, mapping services) under strict confidentiality agreements.

We use industry-standard encryption (TLS/SSL) for data in transit and follow best practices for data at rest. Access to personal data is restricted to authorized personnel only. While we take security seriously, no system is completely immune — please keep your account credentials safe.

You have the right to access, correct, or delete your personal data at any time from your account settings. You may also request a copy of your data or withdraw consent for marketing communications. To exercise these rights, contact us at support@fitmyparts.com.

We use essential cookies to keep you logged in and remember your preferences, and analytics cookies to understand how our platform is used. You can disable non-essential cookies in your browser settings at any time without affecting core functionality.